• 866-888-2251
  • Free Ground Shipping *
  • exclusions apply

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of EP-Surveillance.com; the collective work includes works that are licensed to EP-Surveillance.com. Copyright 2009-2020 EP-Surveillance.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with EP-Surveillance.com or purchasing EP-Surveillance.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with EP-Surveillance.com or to purchase EP-Surveillance.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by EP-Surveillance.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


All trademarks, service marks and trade names of EP-Surveillance.com; used in the site are trademarks or registered trademarks of EP-Surveillance.com.

Warranty Disclaimer

EP-Surveillance.com warrants this product and parts against defects in material for a period of ONE year (excluding certified refurbished products, for which the period is NINETY (90) DAYS) from the date of original retail purchase by the end user. Warranty does not cover service or replacements made necessary by any external cause including without limitation, rust, corrosion, lightning, fire, theft, Acts of Nature, negligence, misuse, abuse, alteration, installation, delivery, unauthorized repairs, power failure or shortage. During this period, EP will repair or replace a defective product or part with a new or refurbished item. The user is responsible for all transportation and insurance charges for the product to the EP facility. NO RETRUNS will be accepted without an RMA number on the outside return shipping box and form with copy of sale invoice. Retail customers have 30 days from the date of receiving the purchase to return for a full refund less shipping and a 25% restocking fee. Approved dealers and resellers have 30 days to process returns, which will incur a restocking fee of 15% - 25%. Items must be in like new condition. All items must: not display evidence of being mounted; be clean; be scratch, dent, and blemish-free; be returned with all manual’s screws, documentation, stickers, plastic bags, boxes, and other packaging; be packaged and shipped in a manner that ensures the item's safe transit back to. will not be responsible for any incidental or consequential damages, and reserves the right to extend or withhold services as needed.

Limitation of Liability

EP-Surveillance.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if EP-Surveillance.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that an EP-Surveillance.com product is mistakenly listed at an incorrect price, EP-Surveillance.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. EP-Surveillance.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, EP-Surveillance.com shall issue a credit to your credit card account in the amount of the incorrect price.

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by EP-Surveillance.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


EP-Surveillance.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to EP-Surveillance.com.


Your use of this site shall be governed in all respects by the laws of the state of Illinois, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of EP-Surveillance.com products) shall be in the state or federal courts located in Illinois. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of EP-Surveillance.com products) must be commenced within one (1) year after the claim or cause of action arises. EP-Surveillance.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. EP-Surveillance.com may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an EP-Surveillance.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

EP-Surveillance.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, EP-Surveillance.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, EP-Surveillance.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to EP-Surveillance.com in its sole discretion.


You agree to indemnify, defend, and hold harmless EP-Surveillance.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, EP-Surveillance.com may link to sites operated by third parties. However, even if the third party is affiliated with EP-Surveillance.com, EP-Surveillance.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of EP-Surveillance.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, EP-Surveillance.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).