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Network Setup - Models: 9004 & 9008

Here you will be able to find exactly what you need to set up your DVR on your network.

The Local Network setup has to be done first before you can set it up remotely.

net connect

You want to make sure that the computer you are on is also where the Digital Video Recorder is going to be (on the same network/internet connection).


Step 1: Finding the right settings

To find your specific settings for your network system and how to tell your DVR is communicating with your router, follow these steps:

  • Click on the Windows Start button and click Run
Start Button
  • In the Run dialog box, type the letters CMD and press the Enter button
Run Command
  • Once the command prompt pops up you should see a blinking cursor, type ipconfig and press Enter


Step 2: Write down the Settings

  • So what does this tell you? This example shows you that your IP is This is the number that represents the computer you are currently on (Do not use this same address for the DVR).
  • It also shows you that your Subnet Mask is: You should not have to worry about this, but make sure that it is the same in the Network Settings of the DVR.
  • Lastly, you will see the Default Gateway. Write down this number, in this example it is: (If yours looks different, don't worry about it, just write down the number it shows you).

The Default Gateway is your Router. This connects to your service providers Modem, which connects you to the Internet. This number is very important as you will use it for 2 places in the Network Setup settings in the DVR.

To get to the Network Setup settings. Press Menu on your remote or DVR front panel and go down to Network.


Here is an example of a Network Setup:


 After you have the correct settings, select Apply.


It should show you that it is successful:


Go ahead and Exit now.


You should see this:


After you hit OK it will Restart.


 Next, change the MAC address so that your router does not have issues with it.  Select Menu and then go to System:


 Select Info.  Move up to the MAC Address area.



Edit the MAC Address so that it reads 00-1A-2B-3C-4D-5E.  To get to the letters,select the 123 button on the right of the numbers.


It should look like this:


Apply the settings and Save it.




Select OK and then choose Exit.



After it restarts go to the next step.


Step 3: Verifying The DVR is Communicating to the Router

Let your DVR restart until you see the camera screens for the next steps.

Now your DVR should be communicating with your router. To verify that it is, follow the next steps.

Go back into the Command Prompt and type: Ping and press Enter on your keyboard.


If you do not get replies back and it says "Request Timed Out," double check your settings. (Start over at the top of the Steps).

Step 4: Connect to the DVR via Internet Explorer

  • Open Internet Explorer by going to Start, Programs, Internet Explorer.

  • Now that Internet Explorer is running, go to Tools, Internet Options (Either at the top of top right side of the menu bar)

  • For Internet Explorer 7 and above:

  • Select the Security Tab

  • Custom Level Button

  • Scroll down to ActiveX Controls and Plugins

Under ActveX Controls and Plugins do the Following:

  • Select Prompt for Download Signed and Download Unsigned Activex
  • Select Prompt for Initialize and Script ActiveX controls not marked safe for scripting.

Step 5: Connecting to the DVR

In the Address Bar in Internet Explorer type in:

When you get the ActiveX Install Box poppup, choose Run ActiveX Control.


Click Install.


It will take a second to install.  Next you should see this:


For Help configuring your router for Remote Viewing, Please see the Extended Network Troubleshooting Page.